Adhesive Troubleshooting

SO… you’re having retention problems…

It’s something every technician has to deal with at one point or another. While it is easy to point to the adhesive as being the problem, there are numerous other factors that can contribute to individual and/or complete client retention problems.

As a general policy, due to the numerous factors involved in client retention and per our terms and conditions we do not offer a guarantee on our adhesive. We do not price this into our adhesive and we happily pass those savings on to you.

We have a great article on Adhesive Retention and Reliability loaded with tons of great information here.

If you would like assistance in troubleshooting your adhesive problem, we are more then happy to help! Please fill out the form below and we will review the information and contact you as soon as possible.


Adhesive Troubleshooting Assistance


Which adhesive are you having problems with?

Order Number:
Your email:

Have you used this adhesive before:

Which adhesive were you using before?
        *Be specific with both brand and adhesive name

Did you have problems with this adhesive?

Please explain:

Have you had problems previously?

Please explain:

Do you have a Hygrometer at your workstation?

What has your humidity levels been since the problems began:

What were your humidity levels before the problems began:

Your zip code:

What do you estimate your humidity levels to be?
        Please note: not tracking your humidity is a major red flag when it comes to adhesive reliability. This is an important step in application and we highly recommend obtaining a hygrometer.

Please check the box for all items that apply:

How do you consider your speed of lashing:

Have you noticed a change in the consistency or work-ability of the adhesive?

Please explain:

Additional information: